Patient Service Specialist

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Patient Service Specialist Overview

Start your journey in healthcare with CVTC’s Patient Service Specialist program! This 11-credit online program is designed to prepare you for administrative roles in hospitals, clinics, or laboratories. Whether you’re scheduling appointments, managing billing, or compiling medical charts and reports, this program equips you with the skills and knowledge to excel in a fast-paced healthcare environment. In CVTC’s Patient Service Specialist program, you will gain expertise in:

Applying medical terminology, law, ethics, and insurance knowledge
Building professional relationships with medical providers and patients
Mastering administrative skills like scheduling, phone management, and electronic medical records
Handling coding and billing tasks

This flexible program is embedded within the Medical Assistant pathway, allowing you to explore healthcare without direct patient care responsibilities. This program is a great way to open the door to new opportunities in healthcare.

Call us at 715-833-6300 to learn how this program can fit your schedule and career goals!

Earn credit for prior learning! Do you have previous educational or work experience in the field? You could be eligible to receive credit for prior learning.

Just the Facts

	Patient Service Specialist 11 Credit Technical Diploma
	Program Length Two Semesters
	Delivery Method Online
	Program Location Online
	Start Months August and January
	Next Start Date January 27, 2025

Non-Traditional Occupation

Bloodborne Pathogens

Students in this program should be aware of the risks associated with bloodborne pathogens. Learn more.

Bloodborne Pathogens

Students entering health programs at CVTC should understand the risk of exposure to bloodborne pathogens, including Hepatitis B, Hepatitis C, and HIV/AIDs, through saliva and blood with direct patient care as part of their education.

This exposure can be minimized or eliminated using a combination of engineering and work practice controls, personal protective clothing and equipment, training, medical surveillance, Hepatitis B vaccination, signs and labels, and other provisions.

All programs at CVTC comply with local, state, and federal infection control policies, including the use of standard precautions as stipulated by current CDC guidelines. Written policies and instructions on infection control protocol to minimize the risk of disease transmission is provided throughout the courses in the curriculum. Compliance of safety practices is evaluated throughout the students' clinical experiences to ensure a safe educational environment.

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Estimated Program Cost

Learn more about the cost of attendance.

Term 1	$	1,156
Term 2	$	662
Books	$	374

What are estimated program costs? Estimated Total: $2,192

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Deadline to Apply
January 20, 2025

Program Outcomes

CVTC graduates are ready for the workforce. Each year, we send our graduates the Graduate Follow-Up Survey asking several questions related to employment. Here are the program outcomes and job data.

$41K^* Yearly Salary

Patient Service Specialist professionals make an average starting salary of $41,225.

15 Regional Jobs

There are 15 job openings in the CVTC district for the Patient Service Specialist industry.

* This wage is not specific to CVTC graduates. Wage estimates are based on entry-level positions and are gathered from Lightcast which is an economic modeling software that blends historical and projected industry and occupation trends within CVTC's 11-county district. Wage estimates are based on Occupational Employment Statistics and the American Community Survey.

Transfer

Credits to Other Institutions

Should you choose to continue your education after you leave CVTC, we have agreements in place with several institutions to ensure an easy transfer.

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Earn Credentials Along the Way

Career Pathways What is a career pathway?

Career Pathways are a clear, manageable way to access education that provides employer-recognized, stackable credentials tied to specific jobs, education, and career progression. Career Pathways are beneficial to high school students and teachers, parents, adult students, and employers.

Technical Diploma

Patient Service Specialist

Technical Diploma

Medical Assistant

Your future is waiting…Are you ready to get started?

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Related Programs & Certificates

Whether you're looking to continue your learning to another program or to gain continuing education credit, CVTC offers a variety of learning opportunities for students.

Degrees & Diplomas

Clinical Assistant, Technical Diploma

Medical Assistant, Technical Diploma

Continue Your Learning

CVTC can help you achieve your learning goals whether you are looking to advance your career or enrich your personal life.

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Unsure of which program you'd like to go into? Learn more about our Career Assessment to help narrow down your options.

Additional Admissions Resources

Admission Requirements

Each program requires specific requirements a student must meet to be considered for admissions to this program.

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Advising Tips

We have compiled helpful tips and general information for students in this program.

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