Advising Tips
Patient Service Specialist
Technical Diploma | 30-509-2
www.cvtc.edu | 1-800-547-2882
Program Information
This program is geared toward gaining entry-level knowledge of front desk assistant duties in a medical clinic. There is no direct patient care in this position which allows exploration of healthcare terminology and processes to gauge skills and interest for furthering education in this area.
Get your feet wet in the healthcare field. From learning about insurance, to medical law, ethics, and professionalism, to a high-level introduction to anatomy and common conditions. Also learn about documentation, scheduling, and software commonly used in the field.
General Information
Academic Advising & Student Success
Academic advisors assist students with developing academic plans based on their degree evaluations. Their goal is to plan the right pathway to graduation by maximizing students' potential and ensuring success based on the student's previous academic experience, career path, and responsibilities outside of being a student. Student success specialists assist students in overcoming barriers that many students encounter over their academic career. Their goal is to help students become academically successful by assisting with goal setting, interpersonal issues, success plans, and community-based referrals. More information can be found on Commons (Student Services & Support).
Academic Support
Free academic help including drop-in tutoring, test preparation, and technology support available online and face-to-face. More information is available on Commons (Student Services & Support).
Students with Disabilities
CVTC welcomes individuals with disabilities. We will provide and coordinate reasonable accommodations for all individuals with documented disabilities. Students that might benefit from accommodations during their college experience at CVTC can contact Diversity Resources at 715-833-6234 or diversity@cvtc.edu to determine what accommodations they may be eligible for and what documentation may be required.
Title IX Pregnancy and Postpartum
CVTC does not discriminate against any student on the basis of pregnancy or related conditions and will fully comply with Title IX regulations. Absences due to medical conditions relating to pregnancy and maternity leave will be excused for as long as deemed medically necessary by a student's medical provider, and students will be given the opportunity to make up missed work. Students are encouraged to contact Diversity Resources at 715-833-6234 or diversity@cvtc.edu to set up an appointment as soon as the pregnancy is known.
Financial Aid
This program does not qualify for financial aid.
Credit for Prior Learning (CPL)
CPL offers CVTC students and opportunity to earn college credit toward and associate degree or technical diploma for previous knowledge and mastered skills directly related to program curriculum. Previous knowledge and skills may be the result of work or volunteer experiences, certifications, apprenticeships, military experience, and courses at other institutions. If a student wishes to attempt CPL for a course in progress, it is imperative that CPL is attempted within the first week of class (or sooner) to be eligible for a tuition refund. More information can be found at cvtc.edu/CPL.
Within the last 3 years have you successfully completed (with a C or better) one of these college courses?
College Course completed |
Related MA Course |
Just take the CPL new learning module |
806-177 General Anatomy & Physiology (CVTC) |
509-302 Human Body in Health and Disease |
New learning module for 509-302 Human Body in Health and Disease (disease and medical terminology focus) |
Microsoft Word, Excel, and PowerPoint courses |
501-107 Digital Literacy for Healthcare |
New Learning Module for 501-107 Digital Literacy for Healthcare |
Pre-Program Information
Students who have pre-program status have been accepted into the college but not into the program. Pre-program status may be granted because the program is filled to capacity, admission requirements need to be satisfied, or the program start date is in the future. For more detailed information, visit the Pre-Program Health Advisement page.
Courses Available to Pre-Program Students
By completing the courses listed below ahead of time, students can decrease their credit load when they reach the highly demanding core program courses and increase their success rate in the program. It is strongly recommended that pre-program students complete these courses while waiting to enroll (or before enrolling) in the core program. Students who complete these courses as pre-program students will NOT be able to finish the program early; core program courses must be taken sequentially.
The following courses are available to pre-program students:
- 836-113 Prep for Basic Biology (If needed for admission to the program.)
- 501-107 Digital Literacy for Healthcare
- 509-302 Human Body in Health and Disease (Prerequisite: 836-113 or High School Biology). Most students are pre-program MA because they still need to complete the biology admission requirement. You must have successfully completed biology previously to be able to take this course.
- 509-309 Medical Law, Ethics & ProfessionalismPlease Note
- 530-182 Human Diseases for the Health Professions is NOT equivalent to 509-302 Human Body in Health & Disease and will not count toward graduation requirements for the Medical Assistant program.
Technology Requirements
Students must have regular access to a computer with an internet connection. Additionally, students will be required to have a web cam and headset with a microphone and speakers. Students may purchase a webcam and headset from anywhere they choose. The following items meet the recommendations: Logitech USB Headset Mono 650 and the Logitech Webcam C310 HD.
Having access to a laptop/computer with reliable Wi-Fi will be necessary. Please check your laptop/computer to make sure that it meets the minimum recommended specifications below:
Windows/PC |
Mac |
Operating System: RAM: 8GB |
Operating System: RAM: 8GB |
Last Updated: October 29, 2024 @ 1:02 p.m.
Printed: 12/21/2024 7:58 p.m.