Program Requirements

First Semester

Course #Course TitleCreditsPrerequisites/Comments

101-105Accounting, Intro to3This is an introductory course designed to introduce the learner to the basic accounting language and concepts of business entities. Skills such as, analyzing business transactions, applying fundamental accounting concepts, identifying accounting control procedures, and evaluating financial statements will be developed. This course is intended for the non-accounting major.

103-102Microsoft Office Suite2_The goal of this course is to provide an introduction to Microsoft Office Suite and how it is used in academic, personal, and business environments. The students will become familiar with the Office user interface and use it as they work with Word, PowerPoint, Excel, and Outlook. Navigate the Office interface by using tabs, ribbons, and groups.

106-201Innovative Customer Service3Fall only | 106-203 or concurrentThis course enhances customer service skills by analyzing the customer service environment, evaluating communication techniques, and developing strategies for handling diverse and challenging customers. Learners incorporate AI tools to optimize customer interactions, explore AI-driven service recovery techniques, and apply advanced communication skills. Through these integrations, learners are prepared to deliver high-quality customer service in diverse professional settings.

106-202Intro to the Smart Office3Fall only | 106-203 or concurrentThis course covers job search techniques, including researching business support careers, preparing application materials, and interview skills. Learners enhance office communication, scheduling, and task management using Microsoft Outlook. Essential skills like phone communication, mail processing, records management, and basic bookkeeping are developed. Additionally, AI tools are integrated to optimize job searches and office efficiency, equipping learners with practical skills to excel in business support roles.

106-203AI Foundations for Business3Fall onlyThis course introduces learners to the fundamentals of Artificial Intelligence (AI) in a business support environment. Core concepts include machine learning, natural language processing, and data analytics. Learners will examine the ethical considerations surrounding AI, including bias, privacy, and transparency, while learning to apply AI responsibly in an office environment. The course also covers the language and terminology of AI, equipping students with the foundational knowledge to navigate and communicate effectively.

TOTAL CREDITS:14 

Second Semester

Course #Course TitleCreditsPrerequisites/Comments

101-149Intro to QuickBooks2This is a computerized accounting course where the student is expected to have a basic understanding of the accounting fundamentals to be applied to the QuickBooks bookkeeping system. The learner will post transactions within the system including receipting for cash sales and sales on account as well as purchasing on account and with cash. The learner will also perform the bank reconciliations and financial statement preparation with the QuickBooks system.

102-109Business Analytics3103-170 or 103-102Students will utilize common business software to analyze datasets present in typical business management situations, translate the analysis into business recommendations that will improve business performance, and effectively create and present analysis recommendations to decision-makers.

106-135Bus Support Prof. Internship 11Spring only, Weeks 9-16 | 106-201 and 106-202 and 106-203 or concurrentStudents will work closely with business professionals to develop career skills. The process will encourage professionalism and provide an opportunity for development of positive work habits. This supervised internship allows students to experience a job situation related to the diploma degree program and business support careers such as receptionist and office assistant.

106-204Foundations of Bus Writing3This course develops learners into proficient communicators by building comprehensive skills in proofreading, grammar, and formatting. Learners apply these skills to analyze business documents, identifying and editing errors in grammar and word usage. By integrating AI-driven proofreading and editing tools, learners enhance their ability to critique and compose professional documents with accuracy and clarity.

106-205Adv Software Applications3106-203This course ingrates AI to equip learners with advanced skills in document processing, business presentations, and database management. Learners create forms, templates, and long documents, design professional presentations, and manage data efficiently. AI is used to optimize document creation, analyze presentations, and enhance data management. Through hands-on projects, learners gain the expertise needed to address professional challenges with precision and efficiency.

809-196Intro to Sociology3This course introduces students to the basic concepts of sociology, including culture, race, socialization, gender, group behavior, deviance, social stratification, and social change. Students will use the sociological perspective to analyze major social institutions, multiculturalism, and social issues affecting our selves and society. Students will participate in a variety of experiences to strengthen and demonstrate these perspectives and skills. Critical thinking skills are emphasized, and learning activities include applying sociological theory to current issues in society. The focus is on how social factors and forces influence beliefs and behaviors, both in our personal lives and at work.

TOTAL CREDITS:15